VoIP telephony with 3CX

With 3CX you can add many extra users at no additional cost. The main reference is the number of simultaneous calls, not the users.
The apps for computer and smartphone can also be installed and used for free without limits.
You can install as many physical phones, intercoms (door stations), call buttons at barriers, etc. as you want. There is no limit.

Of course!!
You don't need to worry about that. We will help you transfer the phone numbers to a cloud SIP provider.
If you wish to keep the phone bill and numbers with Proximus or Telenet, that is certainly possible as well. However, you will need to opt for an on-site 3CX VoIP system. These two providers do not offer a connection to a cloud phone system.

That is definitely possible. You can perfectly integrate DECT into a 3CX phone system. You can even cover very large areas with a professional DECT installation. We are thinking of large warehouses, hotels.

Not at all, your extension is you. So you can have your internal number on an IP phone on your desk and at the same time on your laptop with headphones or simply on your smartphone.
It rings on all of them at the same time when someone calls you, and you answer wherever and however suits you best at that moment; whether it's working from home on the terrace in the sun with headphones or via smartphone in the car or anywhere else in the world... you are always reachable, at least when you want to be at that moment.

Read here how to install the 3CX app on iPhone or Android →

Most hotels and care centres still have analogue phones in the rooms. You do not need to replace these with IP phones. We can integrate them with VoIP via analogue gateways. So you do not have to carry out expensive cabling work.

Yes, this is a standard option included in 3CX. Check-in & check-out, wake-up calls, and more, all fully integrated with your trusted PMS. Find out more on our hospitality page.

Whether you have multiple offices in one country or offices spread across Europe or the entire world, with 3CX you can connect them all to one central system while taking into account their location and even time zone.
You can even connect multiple 3CX systems to each other. This way, you can call colleagues elsewhere on a different phone system using an internal number and even see if that colleague is available or not.

With the 3CX App for computer or iOS and Android, employees can be reached anywhere in the world (if they wish) on the office number without roaming costs.
So you work from wherever you want and decide for yourself whether you are reachable or not. You can also simply forward a call to a colleague elsewhere or in the office.

• Users: M365 users automatically create a user with an extension in 3CX. When the employee leaves the company and disappears from M365, 3CX will also remove this user.
  

• Seamless Synchronisation: Your Microsoft 365 contacts are automatically synchronised with your 3CX phonebook. If a number changes in Outlook, it is immediately updated in your VoIP system.

• Status Automation: Your 3CX status adjusts based on your Outlook calendar. Are you in a meeting? Then 3CX automatically forwards your calls to voicemail or a colleague.

• Click-to-Call: Start phone calls directly from the Outlook interface or other Office apps. No more manual typing, reducing the chance of errors.

• Single Sign-On (SSO): Employees can log in to their 3CX web client with their Microsoft account credentials. This is more secure and saves another password to remember.

Microsoft Teams & 3CX

For organisations that work a lot with Teams, 3CX offers an advanced integration where you Teams as a softphone used, while you benefit in the background from the extensive (and often cheaper) call centre functionalities of 3CX.

With a cloud system, your 3CX runs at a host with 99.9% uptime — so it doesn't go down. If your local internet goes out, you simply connect via the 3CX app on your smartphone using 4G, and you remain reachable on your regular number. With an on-premise system, telephony does depend on your local internet connection. For critical environments, such as a hotel reception, we provide a 4G backup so that a local outage does not disrupt your availability.